Buza — isiZulu for “ask”
WhatsApp.
Answered.
Buza puts an AI assistant inside your WhatsApp groups and inbox — welcoming members, answering questions, flagging trouble, and giving you one dashboard for every conversation.
- 60-second setup
- POPIA-first
- Built for South Africa
Thornhill Residents
Athena · AI assistant · online
Today
Naledi
Hi! What time is the meetup on Thursday?
17:42
Athena · AI
Thursday 18:00 at the clubhouse — I’ll post a reminder that morning. Anyone else want the calendar invite?
17:42
Buza flagged 1 message for review
Built by Auxo.Digital — the team behind LethaDocs and Lalela.
What Buza does
One assistant. Every conversation.
Smart community management
Buza lives inside your WhatsApp groups, welcomes new members and keeps conversations on track across every community you run.
Automated member support
Common questions get instant, accurate answers drawn from your own prompts and files — day and night.
Toxicity detection
Messages that match your watchlist are flagged instantly, so you see trouble before it spreads.
Access control & audits
Approve who joins, keep an approved-member list, and audit who's actually in your groups.
One inbox
Every DM, group and community in a single dashboard — no more phone-passing or screenshot forwarding.
Smart alerts
Join requests, flagged messages and priority issues become notifications with severity levels, not noise.
Analytics & insights
Messages, replies, reactions, active members and member movement — per assistant, per period.
Your assistant, your rules
Write the prompts. Pause replies any time. Buza only says what you'd stand behind.
Scales with you
Run one group or fifty communities from the same dashboard, with one assistant or many.
Privacy-first
Buza only sees groups you add it to. Your messages are never scraped for ads or resold. POPIA-aligned by design.
How it works
Live in three steps.
Create your assistant
Name it, pick community or business, and get a WhatsApp number provisioned in about 60 seconds.
Add it to your groups
Invite the assistant like any member — or connect your own business number via the WhatsApp Business API.
Buza answers. You stay in control.
Watch every conversation from one dashboard, tune the prompts, and step in whenever you want.
Who it’s for
Communities and businesses.
Estates & body corporates
Levy questions, gate procedures, contractor rules — answered before the admin wakes up.
Schools & alumni groups
Term dates, uniform shops, event logistics — one assistant, zero repeated questions.
Churches & clubs
Service times, venue changes, volunteer rosters — members get answers instantly.
Event & interest groups
Meetup details, RSVPs and reminders handled inside the group chat.
Customer support
Instant first-line answers on WhatsApp, with a human handover the moment it's needed.
Lead qualification
Buza asks the qualifying questions and hands warm leads to your team.
Bookings & reminders
Appointments confirmed and reminded where your customers actually read messages.
Broadcast campaigns
Send tracked campaigns to your opted-in contacts — delivery and reads measured.
Pricing
Simple, in rand.
Start with a 14-day free trial. No card needed.
Buza Base
R399/month
Everything you need to run an assistant across your groups, your inbox and your team.
Start free trial- 1 assistant
- Unlimited groups & communities
- The full dashboard
- Smart alerts
- Analytics
- Team access
Add-ons
System integrations — R499/month
Connect your CRM, calendar or member database.
Custom AI responses — R99/month
Fine-tuned prompt packs written with you.
Message bundles
| Bundle | Price |
|---|---|
| 500 messages | R99/mo |
| 2,000 messages | R299/mo |
| 5,000 messages | R549/mo |
| 20,000 messages | R1,449/mo |
Outbound template messages are billed by Meta at roughly R0.80 per message.
Questions
Asked and answered.
No. Buza only sees the groups you add it to and the messages sent to its own number. Nothing is scraped, sold or used to train ads.
No. Members just use WhatsApp as normal — Buza is simply another participant that happens to answer instantly.
Completely. You write its prompts, upload reference files, keep a toxicity watchlist, and can pause replies with one switch.
Pick a plan and carry on — or walk away. Your data stays yours either way, and you can export or delete it.
Conversations are stored encrypted in the cloud, visible only to your team's dashboard. Delete an assistant and its data is deleted with it — that's our POPIA position in one sentence.
Your community is asking.
Give them an answer. Set up Buza in the time it takes to make coffee.
R399/month after your 14-day trial · cancel any time